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Soporte de pedidos: Problem in autostartup

Descripción

Good morning,
we have a problem with a sitekiosk installation.

We changed machine switching the installation on a windows 10 OS.
When I try to save the configuration a pop up appears that advise me that the license not cover all installed plugin/feature activated, i answer yes and i save the config.
When I review the configuration everything is fine, then I launch the autostart because I cannot start once on windows10, and when I log back in I find the screen in picture2.
Sitekiosk is on because with the commands I get the interrupt window, but it doesn't start correctly ... can you help me?
Kind Regards
Nicola

Respuesta: (4)

Re: Problem in autostartup 07/04/2021 12:08
Hello,

SiteKiosk 9.2 is no longer supported but the screenshot shows the old digital signage display (placeholder image).

You should check your configuration settings (>Start Page & Browser>"Digital Signage" button>make sure you select "Browser" and not "Player").

Regards,
Michael Olbrich
Re: Problem in autostartup 07/04/2021 15:11
Hello Michael,
i'll check this and i'll update you
Thank you
Re: Problem in autostartup 07/04/2021 15:40
Dear Michael,
i've checked the configuration and you was right!
I've updated the field and now it is working well
Thank you for support
Have a nice day
Nicola
Re: Problem in autostartup 07/04/2021 15:52
Thank you for your feedback.