Support Request: Problems with siteremote

Reproduction

Version: 5.1.5.2415
Service: Running
Status: Error
Error: Exception creating session: Acceso denegado.

Description

I cant get the server function, it keep saying }

Version: 5.1.5.2415
Service: Running
Status: Error
Error: Exception creating session: Acceso denegado.

Can you help me please?

Windows server 2012 r2

Answer: (1)

Re: Problems with siteremote 10/30/2019 9:18 AM
As far as I can see the log just displays that the license is missing.

2019-10-29 22:26:39.0458, Error: Failed to start server : Fatal: Server cryptographic keys missing or damaged.


Check again after adding the license.
https://www.provisio.com/Download/brochures/Siteremote_Admin_Guide_en.pdf#page=5

Note that you need local admin rights to access the SiteRemote Administration page:
https://www.provisio.com/Download/brochures/Siteremote_Admin_Guide_en.pdf#page=4
In case you have problems when trying to access the SiteRemote Administration web page:
https://www.provisio.com/Download/brochures/siteremote5051-server-install-en.pdf#page=7

Also check that you considered all settings and system requirements for installing SiteRemote 5.1:
SR 5.1 https://www.provisio.com/Download/brochures/siteremote5051-server-install-en.pdf

Please also note that SiteRemote 5.1 is generally out of support.
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