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Support Request: Open a pdf in chrome

Description

We are using the chrome skin and an specific section of the site we use, requires pdf and its giving us 500 - internal server error

Réponse: (1)

Re: Open a pdf in chrome 02/03/2021 18:58
Hello,

Thank you for your inquiry. I see that you are using an older version of SiteKiosk, which is no longer supported. You are free to test the newest version on a test computer to see if the issue is replicable. Recently, we have published updates related to PDF viewing issues, you can read the Release Notes here - https://www.provisio.com/en-US/Downloads/VersionHistory.aspx at our Version History page to see if the situation applies.

Otherwise, it could be something else entirely. Please send these items for review, after testing the newest SiteKiosk version to support-america(at)provisio.com:

-Configuration - C:\Program Files (x86)\SiteKiosk\Config (*.skcfg files, ignore *.skcfg.local)
-Logs - C:\Program Files (x86)\SiteKiosk\Logfiles (yyyy-mm-dd.txt files)
-Steps to replicate the issue including testing credentials

Best regards,
Andre.