Ticket ID: 24148
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Creation Date: 3/26/2018 11:55 PM
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Product: SiteKiosk Classic Windows
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Attachment: -
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TicketType: Support Request
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Version: 8.9
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Language: English
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Views: 29930
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Last Modification Date: 4/24/2018 4:14 PM
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Platform:
Windows
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Level: Closed
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IE: 11.0 |
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Bug Status: Not Fixed
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User account: SiteKiosk Restricted User
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Bug Frequency: On every start
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Support Request: Captcha Error
Reproduction
We are running SiteKiosk version 8.9 and we are having issues running a webpage that uses captcha. When the site directs to the page SiteKiosk locks up and we are unable to do anything except power down the system to regain access to the machine.
I found a support document on your site advising there is an issue with 8.9 and captcha. The document advised upgrading to the newest version, however, when I run the upgrade I receive a message when I try and register that my free upgrade period has ended.
Is there another version that I can download that can be licensed with my current license to resolve this issue?
We are running SiteKiosk version 8.9 and we are having issues running a webpage that uses captcha. When the site directs to the page SiteKiosk locks up and we are unable to do anything except power down the system to regain access to the machine.
I found a support document on your site advising there is an issue with 8.9 and captcha. The document advised upgrading to the newest version, however, when I run the upgrade I receive a message when I try and register that my free upgrade period has ended.
Is there another version that I can download that can be licensed with my current license to resolve this issue?