Ticket ID: 22472
|
Creation Date: 3/18/2016 4:13 PM
|
Product: SiteKiosk Classic Windows
|
Attachment: -
|
TicketType: Support Request
|
Version: 8.9.2821
|
Language: English
|
Views: 33608
|
Last Modification Date: 4/15/2016 8:30 PM
|
Platform:
Windows
|
|
Level: Closed
|
IE: 11.18125 |
|
Bug Status: Not Fixed
|
User account: SiteKiosk Restricted User
|
Bug Frequency: About once a week
|
|
Support Request: Surface having weird display issues
Reproduction
Not sure what you need here.
Seems like everythign works great for a few days then the display goes dark on the surface. All power saving measures are disabled. If you unpplug the power cable from the surface it come right back on but that entails taking the surface out of the holder which is a serious pain. Can you help figure out why they keep doing this?