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Ticket ID: 22121
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Creation Date: 11/11/2015 10:31 PM
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Product: SiteKiosk Classic Windows
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Attachment: -
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TicketType: Support Request
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Version: 8.91.3042
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Language: English
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Views: 37343
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Last Modification Date: 12/10/2015 9:23 AM
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Platform:
Windows
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Level: Closed
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IE: 0.0 |
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Bug Status: Not Fixed
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User account: SiteKiosk Restricted User
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Bug Frequency: About once an hour
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Support Request: Flash in Google Chrome (full screen) - lost webcam
Reproduction
Hello,
I'm trying to find the cause of a problem that is happening to us often while using SiteKiosk on two different computers.The two computers that we used are identical and both we have installed: "SiteKiosk 8.91 Build 3042 (5/6/2015 2:39 PM)" with the following two licenses:
Neticon s.r.l. SK8 973487 - 1 License(s)
Neticon s.r.l. SK8 973218 - 1 License(s)
SiteKiosk is an autostart and start using Google Chrome in full screen. On the web page there is an application in Adobe Flash that uses the webcam, and the problem is that often it does not work and you have to reboot the entire machine.
Hardware:
Lenovo Horizont 2 27”
Logitech HD Pro Webcam C920
Software:
Windows 8.1
Google Chrome 46.0.2490.
Adobe flash - last version
Do you have any idea about it?
Thanks for the attention
Santo Chianese
