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Soporte de pedidos: XML document must have a top level element

Descripción

We are going to use VR but it pop-up this error message.
XML document must have a top level element

Respuesta: (2)

Re: XML document must have a top level element 05/11/2020 10:25
I received these error from kiosk logfiles many times

20 03f5 2020-11-05 15:57:09 +0800 [SiteKiosk] Script Error: URL: https://www.google.com/recaptcha/api.js; ErrMsg: "Script error."; Line: 0; Char: 0; Code: 0;
20 03f5 2020-11-05 16:22:24 +0800 [SiteKiosk] Script Error: URL: http://static.queue-it.net/script/queueclient.min.js; ErrMsg: "Script error."; Line: 0; Char: 0; Code: 0;
20 03f5 2020-11-05 16:22:24 +0800 [SiteKiosk] Script Error: URL: http://static.queue-it.net/script/queueconfigloader.min.js; ErrMsg: "Script error."; Line: 0; Char: 0; Code: 0;
Re: XML document must have a top level element 05/11/2020 15:45
Hello,

Thank you for your inquiry. Please note that SiteKiosk 9.2 is out of support. Any information provided will be based on the latest version of SiteKiosk. Script errors happen for various reasons but you can find out more by using Developer Tool for Chromium here : https://devblog.provisio.com/post/2017/09/15/Debugging-Webpages-in-the-SiteKiosk-Windows-Chrome-Browser.aspx

Generally, there is no way to launch a VR app similar to allowing camera and microphone access in a normal browser when compared to the SiteKiosk browser ( at “-->Start Page & Browser-->Customize-->Settings”). However, if the VR app is opened by a certain protocol, you will need to allow it in the scheme XML settings in the SiteKiosk configuration (skcfg) file:
https://www.provisio.com/en-US/CustomerSupportCenter/ArticleDetails.aspx?ArticleID=24986

For more information on external applications (.EXE), you can read here:
https://www.provisio.com/en-US/CustomerSupportCenter/ArticleDetails.aspx?ArticleID=25533

Best regards,
Andre.