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Ticket ID: 23095
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Creation Date: 11/24/2016 5:51 PM
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Product: SiteKiosk Classic Windows
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Attachment: -
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TicketType: Support Request
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Version: 9.x
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Language: English
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Views: 31409
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Last Modification Date: 12/22/2016 6:29 PM
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Platform:
Windows
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Level: Closed
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IE: 11.0 |
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Bug Status: Not Fixed
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User account: SiteKiosk Restricted User
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Bug Frequency: About once an hour
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Support Request: Printer not working while in Sitekiosk
Reproduction
We have a HP Deskjet 1010 installed as default. It prints on the administrator profile, it prints on the "Sitekiosk" profile (without the mask sitekiostk). However, when I launch the Sitekiosk application and attempt to print any pdf, web page, document, i can see the printer and select it , click print, but there is no output to the printer (and no job sitting in any queue that I can find).
We have a HP Deskjet 1010 installed as default. It prints on the administrator profile, it prints on the "Sitekiosk" profile (without the mask sitekiostk). However, when I launch the Sitekiosk application and attempt to print any pdf, web page, document, i can see the printer and select it , click print, but there is no output to the printer (and no job sitting in any queue that I can find).
