Ticket ID: 23012 Creation Date: 10/24/2016 11:53 AM Product: SiteKiosk Classic Windows Attachment: -
TicketType: Support Request Version: 9.3.3773 Language: English
Views: 33388 Last Modification Date: 11/22/2016 3:11 PM Platform: Windows
Level: Closed IE: 11.321
Bug Status: Not Fixed User account: Administrator Bug Frequency: Unknown

Support Request: Scrollbars not hiding

Reproduction

Happen everytime

Description

Hi,

I have a website built in WIX and when I try to set as start page in SiteKiosk in fullscreen mode with Scrollbars hidden, It still shows the scrollbars. I tried using IE and chrome as the engine. The page only has 1 button in the middle so there is no reason scrollbar should be visible.

Please help!!!!

Answer: (3)
Re: Scrollbars not hiding 10/24/2016 4:04 PM
This applies to the code of the web page. The scroll bars are also visible in the IE screenshot even though there is no extra content to scroll to so it looks like page is forcing that show. Normally in IE those will only show if there is more available content to scroll to.
Since the hid scroll bar options does not seem to be compatible with the code of your page, I would advise using CSS in the web page code to hide the scroll bar.
Examples:
http://www.w3schools.com/cssref/pr_pos_overflow.asp
http://www.quackit.com/html/codes/hide_scrollbar.cfm
Re: Scrollbars not hiding 10/25/2016 3:48 AM
I downloaded a trial of kioware and it completely hides scrollbar on the exact same page.
Re: Scrollbars not hiding 10/25/2016 2:52 PM
The current Kioware version is based only on Chromium. SiteKiosk give the option for either IE or Chrome. IE is selected by default. Did you test it in the Chromium based browser in SiteKiosk? That way you will be testing with the same browser engine.
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