Ticket ID: 22752 Creation Date: 7/8/2016 4:45 AM Product: SiteKiosk Classic Windows Attachment: -
TicketType: Support Request Version: 9.13.345 Language: English
Views: 32236 Last Modification Date: 8/17/2016 7:09 PM Platform: Windows
Level: Closed IE: 11.0
Bug Status: Not Fixed User account: SiteKiosk Restricted User Bug Frequency: Unknown

Support Request: SiteKiosk Time Limiter prompt error

Reproduction

none

Description

Dear Provisio,
I have been assigned to support kiosk PC in my college and i've been reading up a lot when ever i encounter issues. right now i'm stuck with the suftime limiter. when ever the time limeter kills the programs i receive error " Your System Administrator has blocked this program. For more information, contact your system administrator". i have attached the screenshot.

Besides that,i have tried to use it in unprotected mode its working fine but unfortunately its not working in protected mode. Hope anyone could help me out from here. thanks and have a good day. :)

Regards,
Harry

Answer: (3)
Re: SiteKiosk Time Limiter prompt error 7/8/2016 3:44 PM
This is a dedicated behavior as some applications are blocked by default in SiteKiosk user account when set to “Protected” mode with System Security Manager. The main differences between Start Once and Autostart are the Windows user account and when running in default Autostart mode, the System Security Manager. What is the name of the application your are running? Please check the log and then adjust the settings (System-Security-Manager-->Customized-->Programs).
Re: SiteKiosk Time Limiter prompt error 7/13/2016 3:49 AM
Thanks for the reply, yes i manage to use the customize mode but not the protected mode. the application name is taskkill.exe. so means do i have to use customize mode and just allow taskkill.exe and the rest of it i set to default ?

Regards,
Harry
Re: SiteKiosk Time Limiter prompt error 7/20/2016 7:08 PM
Yes, you could do that or change the System Security Manager settings to allow privileges for the default Autostart mode.
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