Ticket ID: 22553
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Creation Date: 4/19/2016 6:24 PM
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Product: SiteKiosk Classic Windows
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Attachment: -
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TicketType: Support Request
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Version: 8.9.2821
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Language: English
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Views: 36383
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Last Modification Date: -
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Platform:
Windows
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Level: Closed
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Modified By: -
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IE: 11.0 |
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Bug Status: Not Fixed
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User account: SiteKiosk Restricted User
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Bug Frequency: About once an hour
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Support Request: Cannot open PDFs
Reproduction
To find a PDF, click the attract loop (screensaver), click the "Torridge District Council Homepage" menu button. On the iFrame that is loaded, click the "PCC Election May 2016" tab at the top, and to the right of the content section below the menu you'll see a few related downloads which are PDFs.
Access denied popup when trying to open a PDF. Same config file on another kiosk on version 8.9 build 2817 works as expected.