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Ticket ID: 22092
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Creation Date: 11/2/2015 11:13 PM
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Product: SiteKiosk Classic Windows
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Attachment: -
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TicketType: Support Request
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Version: 9.0.3248
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Language: English
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Views: 36821
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Last Modification Date: 12/1/2015 10:22 AM
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Platform:
Windows
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Level: Closed
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IE: 20.10240 |
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Bug Status: Not Fixed
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User account: Administrator
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Bug Frequency: On every start
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Support Request: Error message starting configuration
Reproduction
Try to open sitekiosk configuration
If select Yes then the application closes and re opens to the same message, if I select No then the configuration application closes.
Windows 10 OS. Have tried uninstalling and re installing (as administrator)
An application error message gets created in event manager as follows
- <Event xmlns="
http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="ASP.NET 4.0.30319.0" />
<EventID Qualifiers="32768">1309</EventID>
<Level>3</Level>
<Task>3</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2015-11-02T22:02:36.000000000Z" />
<EventRecordID>8941</EventRecordID>
<Channel>Application</Channel>
<Computer>KIOSK-SB-B2</Computer>
<Security />
</System>
- <EventData>
<Data>3005</Data>
<Data>An unhandled exception has occurred.</Data>
<Data>11/2/2015 4:02:36 PM</Data>
<Data>11/2/2015 10:02:36 PM</Data>
<Data>0930a2e339504bf2addf66d4698a5a10</Data>
<Data>78</Data>
<Data>1</Data>
<Data>0</Data>
<Data>8601b170-1-130909753484350817</Data>
<Data>Full</Data>
<Data>/</Data>
<Data>C:\Program Files (x86)\SiteKiosk\ConfigServer\Web\</Data>
<Data>KIOSK-SB-B2</Data>
<Data />
<Data>8528</Data>
<Data>ConfigEditor.exe</Data>
<Data>KIOSK-SB-B2\user</Data>
<Data>PipeException</Data>
<Data>The pipe endpoint 'net.pipe://localhost/SrcService/General/IClientRegistration' could not be found on your local machine.</Data>
<Data>
http://localhost:8889/SiteRemote/GetSRStatus</Data>;
<Data>/SiteRemote/GetSRStatus</Data>
<Data>127.0.0.1</Data>
<Data />
<Data>False</Data>
<Data />
<Data>KIOSK-SB-B2\user</Data>
<Data>7</Data>
<Data>KIOSK-SB-B2\user</Data>
<Data>False</Data>
<Data />
</EventData>
</Event>
