Frequently Asked Questions (FAQ)

pictomio pictoGEO

Why do I get an error message saying that my graphic hardware does not meet the requirements though it does regarding the technical specification?

Please make sure you have the latest driver for your graphic hardware. You should be able to get the latest driver from the home page of the graphic hardware manufacturer. For integrated systems like laptops or Multimedia PCs you might get the driver only from the corresponding system manufacturer. Please also check if the already supplied driver is correctly installed and that no Windows standard driver is installed instead.

Is Pictomio also available for Mac or Linux?

Pictomio was developed with portability in mind. Although the current implementation of our render engine is based on Direct-X it would be possible to replace this module with an OpenGL implementation. But we must be realistic about this: During the next year (2008) we will probably not start developing for a second platform. This would only be possible with money from a big investor who wants to have a cross-platform tool e.g. for Windows, Mac and Linux. We will see how things develop...

What should I do when I get an error message saying "RenderEngine.DLL" could not be loaded?

Most likely this error is caused by a missing or too old DirectX installation. Normally the Pictomio installer invokes the DirectX web installer which incrementally installs all DirectX versions. If you install Pictomio while your machine is offline or your firewall or anti-virus tool blocks this installation the Pictomio installer continues without an error. We wil try to fix our installer as soon as possible. Additionally we will offer a installer version that includes DirectX.
To verify if the correct version of Direct-X is installed on your machine: Check whether D3DX_34.DLL is in your Windows\System32 directory.
Download Link from Microsoft: Microsoft DirectX® End-User Runtime provides updates to 9.0c

Will there be a x64 native version of Pictomio?

Some functions of Pictomio are written in 32bit assembly language (parts of our fast JPEG decoder for example) - this makes it unfortunately impossible to just compile Pictomio for the x64 platform.

Pictomio crashes on startup, what can I do?

Please install the latest Windows-Updates, the newest driver for your graphiccard and the latest version of Microsoft DirectX®.
Are there restrictions by the producer of your system, so you can't install the latest reference drivers and you need to use the drivers of your manufacturer (this often an issue of laptop-owners), you can try to use this drivers (ATI, Nvidia). This are not official drivers, so use them on your own risk. Pictomio will not assume del credere liability.

Does pictomio support the RAW file format?

Can anyone see where I am located when I have my pictoGEO data logger switched on?

No, GPS data will only be received not transmitted while the logger is on. The logger simply stores your current position every few seconds. Only you as the owner of the logger can analyze and process the data.

I have already tested other geotagging products. Unfortunately, these products often attribute incorrect positions or no positions at all to my images. How well does pictoGEO accomplish this task?

In most cases, incorrect or missing position attributes are due to different time zones or the fact that the time is set incorrectly in your digital camera. We integrated numerous auto correction functions into pictoGEO to ensure that the time is attributed correctly. What is more, the user can manually move one or several images along a time axis of the position data.

I discovered that, while I am inside a building, waypoints are often recorded incorrectly, leading to a distortion of the tracking data. How does pictoGEO solve this problem?

Regrettably, every GPS device has difficulties receiving data from GPS satellites when used in buildings. The results are so-called cobwebs and mavericks that distort the track. pictoGEO detects such “faulty” data and corrects it automatically.

I sometimes go on several trips within a matter of a few weeks and do not import the data stored in my GPS data logger until much later. Can pictoGEO distinguish between these trips and keep them separate when importing the data?

Yes, pictoGEO automatically detects different routes traveled throughout a trip and allows you to import them separately or merge them into one single trip.

I have many old digital photos for which I am missing GPS data. Can I attribute GPS positions to these images manually?

Yes, pictoGEO lets you manually attribute a GPS position on a map to an image you have taken. Keep in mind, however, that this method is more time-consuming and less accurate than using the pictoGEO logger.

Can I also use several digital cameras at the same time? For instance, I use both a small point-and-shoot camera and a big SLR camera while traveling.

Yes, you can use as many digital cameras as you want and still only need one pictoGEO GPS data logger to attribute data to your images.

Will pictoGEO work with any ordinary digital camera?

Yes, you can use pictoGEO with any ordinary digital camera to geotag your digital images.

How accurate is the saved GPS information of your data logger?

How often does the GPS data logger saves a trackpoint and can I change this setting?

The GPS data loggers saves a trackpoint every 5 seconds and this setting is saved in the firmware, so that it isn't changeable.
There are plans for a next generation of devices which can be changed to your own needs.

How long can I use a fully charged GPS data logger?

The overall usage time is about 9 hours.