Ticket ID: 26611 Creation Date: 2/14/2024 9:36 AM Product: SiteKiosk Online Client Attachment: -
TicketType: Support Request Version: - Language: English
Views: 1077 Last Modification Date: 3/13/2024 10:13 AM Platform:
Level: Closed

Support Request: Problems accessing sitekiosk online

Description

Hello, we bought sitekiosk online (license n*1878799). But when we try to enter the following access data:
User: a.armani1983(at)gmail.com
[deleted by Administrator, Note: Submissions will be entered in the public support forum. Do not post any personal data such as passwords or software license information.]
we cannot enter the online kiosk site. With these credentials we enter only the sitekiosk.com site
We are waiting for a kind feedback

Answer: (1)
Re: Problems accessing sitekiosk online 2/14/2024 9:53 AM
Hello,

Your customer account on www.sitekiosk.com (for purchasing the software) has nothing to do with the SiteKiosk Online account on https://sitekiosk.online.

Create a team (account) on https://sitekiosk.online and then log in there to activate the license.
You can simply download the client software at >Dashboard>Downloads and install it on your client(s).
System requirements: https://sitekiosk.online/help/en/SystemRequirements.html

After installing the SiteKiosk Online client, log in to your team at sitekiosk.online (there is also a client available for Windows that automatically logs in to your team).
You can then create and publish projects. https://sitekiosk.online/help/en/Projects.html

Here is some more information about the client: https://sitekiosk.online/help/en/SiteKioskClient.html

And here is a PDF with more information about SiteKiosk Online:
https://www.sitekiosk.com/wp-content/uploads/sitekiosk-en.pdf

Here you can also find some tutorial videos on SiteKiosk Online:
https://www.sitekiosk.com/eu/tutorials/

Regards,
Michael Olbrich

Note: Submissions will be entered in the public support forum. Do not post any personal data such as passwords or software license information
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