Ticket ID: 24971
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Creation Date: 8/19/2019 6:52 PM
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Product: SiteKiosk Classic Windows
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Attachment: -
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TicketType: Support Request
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Version: 6.1.4781
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Language: English
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Views: 23976
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Last Modification Date: -
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Platform:
Windows
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Level: Closed
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Modified By: -
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IE: 11.950 |
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Bug Status: Not Fixed
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User account: Own Account
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Bug Frequency: On every start
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Support Request: Missing "animation" option
Reproduction
sitecaster configuration question. Missing animation option.
following the tutorial here:
https://www.youtube.com/watch?v=HTXesA08fL0 I found that our sitecaster installation is missing the "anmation" option as shown in the tutorial (around frame 116 in the video. Tried with both jpg and png images. I made sure that the image is in the "Sequence" layer. I'm wondering if I need to change something on our siteremote configuration or what would cause this. I've included a screen shot of our sitecaster. Please let me know if you have any sugestions, thanks.