Ticket ID: 19015 Creation Date: 3/11/2013 12:20 PM Product: SiteKiosk Classic Windows Attachment: -
TicketType: Support Request Version: 7.8.322 Language: English
Views: 35073 Last Modification Date: 4/8/2013 1:24 PM Platform: Windows
Level: Closed IE: 9.1
Bug Status: Not Fixed User account: SiteKiosk Restricted User Bug Frequency: On every start

Support Request: Screensaver Still Shows on Startup

Reproduction

I have reconfigured SiteKiosk to show the startup page instead of the photos that were being shown. The problem is that the photos are being shown once on startup.

Is there another place I need to remove the reference to these photos to stop this once and for all?

Description

Answer: (1)
Re: Screensaver Still Shows on Startup 3/11/2013 12:46 PM
Hello,

When choosing “Open SiteKiosk Start Page” instead of “SiteKiosk Player” in the screen saver configuration of SiteKiosk there is nothing else you need to configure.
http://www.provisio.com/helpconsole/SiteKiosk%20Help/en-US/default.htm?screen_saver___2nd_monitor.htm

When the screen saver activates then it will display the start page.

What information is given in the SiteKiosk log on startup of SiteKiosk?

You may also send the log and the SiteKiosk configuration you use via email that we can have a look at it.
E-Mail: support-europe(at)provisio.com

Regards,
Michael Olbrich
My Account
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