Ticket ID: 19003 Creation Date: 3/7/2013 5:00 PM Product: SiteKiosk Classic Windows Attachment: -
TicketType: Support Request Version: 7.8 Language: English
Views: 36429 Last Modification Date: 4/5/2013 10:47 AM Platform: Windows
Level: Closed IE: 9.0
Bug Status: Not Fixed User account: SiteKiosk Restricted User Bug Frequency: On every start

Support Request: Unable to Launch Windows Media Player

Reproduction

When I configure the SiteKiosk security to Unprotected I can launch Windows Media Player but in Protected mode I cannot. I have updated the ProgramPatcher but with no success.

Description

Answer: (3)
Re: Unable to Launch Windows Media Player 3/7/2013 5:24 PM
Hi,

we do not recommend to use Windows Media Player if possible for security reason. If you still want to use it you have to deactivate the entry for wmplayer.exe inside of the System Security Assistant. Therefore switch to customized settings and uncheck the entry for that player in the program section.

Regards Martin
Re: Unable to Launch Windows Media Player 3/8/2013 10:13 AM
Is there a particular security issue with Windows Media Player?
Re: Unable to Launch Windows Media Player 3/8/2013 10:21 AM
Hi,

it is possible to use that Media Player for surfing without beeing under the SiteKiosk restrictions for example.

Regards Martin
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